We are currently recruiting a service engineer to join the ever growing GSP (UK) team. The role will involve working from head office and travelling to a localised area carrying out Planned Maintenance, Breakdowns, Installations, customer sales calls and onsite training courses.
The candidate must be able to interface with customers in an effective manner, taking ownership for all customer requirements.
The area to be covered will be UK and Ireland, with trips to our factory in Italy.
Key Objectives, Responsibilities
Maintain the current service sales turnover as per your designated area.
Advise customer service admin on all technical matters
To promote and sell service i.e. Service contracts, recommended spares, ancillary equipment etc.
Accompany sales personnel to site for technical advice and to assist in complex installations.
To technically support customers when required.
Full responsibility for all ongoing technical matters relating to area.
Must have a high level of interpersonal and communication skills to work across functional and organisational lines.
Must have superior customer-orientated attitude, verbal and written skills
Must have a broad knowledge of all ends of line technologies, i.e:
Labelling, flow wrapping etc
Proficiency with personal computers and software applications
Must be able to prioritise and handle many tasks simultaneously and work with minimal supervision
Must be flexible and able to work in a fast paced environment.
Required travel is required to support customer sites
Required Skills, Experience and Competencies
Electrical, Mechanical and Pneumatics experience required
PLC experience is an advantage
Automation/Control Engineering, System Integration,
Technical / Application Support
Must have good communication and written skills
Must be computer literate – Word, Excel, PowerPoint.
Must have worked on Vertical or horizontal form fill machines,
Would be advantage to have experiences with Films, Flow Wrap, Shrink Sleeves
Customise - Bags, Sachets, Pouches, Printed Flow Wrap Films
Strapping machines.
If you feel you suit this role and are interested in applying please Get in touch
Visit the GSP (UK) Ltd website for more information on SERVICE ENGINEER